System status

Infiniti Solution System Status

Current platform availability and support information. If you are experiencing an issue, contact support and include your agency name, user email, and a short description so we can help quickly.

Operational

All listed components are reporting operational at this time.

  • Marketing Website

    Operational

    Public marketing pages and content.

  • Login & Authentication

    Operational

    Sign-in, password reset, and session management.

  • Dashboard

    Operational

    Authenticated agency dashboard and navigation.

  • EVV

    Operational

    GPS clock-in / clock-out, visit notes, and approvals.

  • Scheduling

    Operational

    Calendar, recurring shifts, and assignment workflows.

  • Billing

    Operational

    Billing-ready queue, claim batches, and revenue reports.

  • Messaging (InfiniMessage)

    Operational

    Internal staff communication and shift reminders.

  • Email Notifications

    Operational

    Outbound notifications, demo confirmations, and alerts.

Support contact

The fastest way to get help is to reach out directly. If you are experiencing an issue, please include your agency name, user email, and a short description of the problem.

Email supportsupport@infinitisolution.org
Go to contact pageSign in

Status is updated manually by the Infiniti Solution team. For urgent production issues, email directly — do not wait on a status-page update.

Curious what we're building next? See the product roadmap →