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Service

Turn approved visits into cleaner billing workflows.

Billing should follow visits — not chase them. Infiniti Solution moves approved EVV visits into a billing-ready queue with service codes, rates, and documentation already attached.

What's included

  • Billing-ready queue populated from approved visits
  • Service code and rate configuration per payer
  • Claim batch preparation with pre-flight checks
  • Denial tracking and rebilling workflow
  • Private-pay invoices for non-Medicaid clients
  • Revenue and claim status reports
Why Turn agencies move

Why agencies move from spreadsheets and disconnected tools to Infiniti Solution

Most Minnesota care agencies don't run on a single tool — they run on a stack of partial ones. Spreadsheets for clients, paper for visits, a scheduling app for shifts, and a separate EVV and billing system that don't talk to each other. Here's how the real options compare.

Client records
  • Spreadsheets & paper~
  • Generic scheduling tools~
  • Disconnected EVV & billing~
  • Infiniti Solution
Scheduling
  • Spreadsheets & paper~
  • Generic scheduling tools
  • Disconnected EVV & billing
  • Infiniti Solution
EVV (GPS-verified visits)
  • Spreadsheets & paper
  • Generic scheduling tools
  • Disconnected EVV & billing
  • Infiniti Solution
Timesheets connected to visits
  • Spreadsheets & paper
  • Generic scheduling tools~
  • Disconnected EVV & billing~
  • Infiniti Solution
Billing-ready visits (no re-keying)
  • Spreadsheets & paper
  • Generic scheduling tools
  • Disconnected EVV & billing~
  • Infiniti Solution
Care plan & IAPP documentation
  • Spreadsheets & paper~
  • Generic scheduling tools
  • Disconnected EVV & billing
  • Infiniti Solution
Compliance tracking
  • Spreadsheets & paper
  • Generic scheduling tools
  • Disconnected EVV & billing~
  • Infiniti Solution
Reporting
  • Spreadsheets & paper~
  • Generic scheduling tools~
  • Disconnected EVV & billing~
  • Infiniti Solution
Built in~ Partial / manual Missing

FAQ

Who is the billing module built for?
Minnesota care providers running 245D, CFSS, IHS, ICLS, ARMHS, EIDBI, PDN, and similar services. Single agencies and multi-service organizations are both supported with per-payer rate configuration.
Do you support Minnesota DHS rate structures?
Common Minnesota DHS rate structures can be configured per service. Rate updates are the customer's responsibility, with templates provided to speed setup.
How are claims built — manually or from EVV?
Claims are built from approved EVV records and timesheets. Service codes, rates, and authorization context are already attached, so the billing-ready queue is the starting point — not a blank invoice form.
What happens when a claim is denied?
Denials are tracked with reason codes and linked back to the original claim. Once the underlying issue is fixed, the claim can be rebilled without losing the audit trail.
How does authorization tracking prevent over-billing?
Each client's authorized hours, used, pending, and remaining are visible in real time. Scheduling warns when a planned visit would exceed an authorization, and visits that exceed an authorization are flagged before the claim leaves the queue.
Can I export billing reports for my accountant or auditor?
Yes. Revenue, days-from-visit-to-submission, days-to-payment, denial rate by reason, and revenue at risk are exportable to CSV, Excel, or PDF.
Does the platform integrate with payroll?
Approved timesheet hours export in formats compatible with common payroll providers. We do not currently process payroll directly — agencies continue to use their existing payroll tool.

See the platform in 20 minutes.

Walk through scheduling, EVV, timesheets, billing-ready records, and 245D documentation with someone who can answer your questions live.